Other buses have arrived and departed but none were able to offer any information on the status of the missing bus.
Sean Hughes, Associate Director of Corporate Affairs, Coach USA North America on behalf of Megabus released a statement on Monday morning saying:
“Megabus.com had a mechanical problem with the original bus that was to depart from Atlanta this morning and immediately sent a relief bus. Unfortunately, the relief bus en route to pick up the passengers experience a mechanical problem and was unable to transport any passengers. Upon hearing about the relief bus mechanical problem, a third bus was sent to the Atlanta stop and is currently on the way to Cincinnati.
We sincerely apologize for any inconvenience this has caused our passengers. All the passengers have received a full refund and have been rebooked to their final destination. Safety is megabus.com’s number one priority.”
Travelers were finally picked up around 7 a.m. Monday morning. Megabus offered no explanation to passengers.