Mailers that have been going out to metro Atlanta residents have caused some real confusion. The letters offer a low-cost water line protection service, but the problem is that a lot of people think the company's offer is affiliated with or even endorsed by local governments.
In Alpharetta, there were enough calls to city hall that officials there felt like they needed to clarify that they are not associated with this water line protection company.
The letter comes from a company called American Water Resources. For a monthly fee, it offers a service to cover the repair of broken or damaged water pipes. The company reminds homeowners that they are responsible for the maintenance of the water line from the curb to the house.
Alpharetta officials say in their letter, it sites the local government's code on that. And that, according to city officials, is where folks got confused. So, to make it clear, the two are not associated. On their website, the city of Alpharetta posted a statement clarifying that the city has nothing to do with this company, and does not endorse it.
That led the FOX 5 I-Team to wonder whether it is worth paying for the service. America Water Resources says they'll cover repairs up to $5,000 for about $60 a year. But you really need to figure out what is not covered before you decide.
In this case, there are 27 exemptions. The plan does not cover repairing clogs or blockages. The plan won't cover natural disasters like floods. And it also won't cover problems with defective blue polybutylene pipe, more commonly known as blue poly. A local water line repair company says that blue pipe repair is about 50 percent of their repair business.
The I-Team's Dana Fowle talked to American Water Resources, and although they don't cover blue poly because its been part of a national recall, they say they will refund all of your annual fees toward the repair cost. They also have an A-plus rating with the Better Business Bureau.
Friday, May 17 2013 6:31 PM EDT2013-05-17 22:31:42 GMT
For decades, Atlantans have woken up to Tom Sullivan on their radios. But you might not know that he's also somewhat of an expert eBay seller, and he's got quite a story to tell.
For decades, Atlantans have woken up to Tom Sullivan on their radios. But you might not know that he's also somewhat of an expert eBay seller, and he's got quite a story to tell.
The FOX 5 I-Team found a pattern of payments and perks to one family by the local district attorney's office, and it's a pattern that has critics crying favoritism.
The FOX 5 I-Team found a pattern of payments and perks to one family by the local district attorney's office, and it's a pattern that has critics crying favoritism.
Wednesday, May 15 2013 10:32 PM EDT2013-05-16 02:32:39 GMT
A local man says Atlanta Mayor Kasim Reed and Reed's ex-girlfriend got him fired from his city job. The man told the FOX 5 I-Team about the federal whistleblower lawsuit he's filed and why he wants the city to pay up.
A local man says Atlanta Mayor Kasim Reed and Reed's ex-girlfriend got him fired from his city job. The man told the FOX 5 I-Team about the federal whistleblower lawsuit he's filed and why he wants the city to pay up.
Wednesday, May 15 2013 6:39 AM EDT2013-05-15 10:39:34 GMT
Summer is a break for kids, but you still need to keep them busy. So you sign them up for camp, hoping to keep the kids entertained at a safe camp and all at an affordable price.
Summer is a break for kids, but you still need to keep them busy. So you sign them up for camp, hoping to keep the kids entertained at a safe camp and all at an affordable price.
Wednesday, May 15 2013 5:04 AM EDT2013-05-15 09:04:58 GMT
The amount of money many of us pay in taxes in a given year is often times larger than any purchase we'd make. Where does that really money go? Well, there is a way to find out.
The amount of money many of us pay in taxes in a given year is often times larger than any purchase we'd make. Where does that really money go? Well, there is a way to find out.
Monday, May 13 2013 10:41 PM EDT2013-05-14 02:41:06 GMT
Some $5 billion in Medicare money each year goes to pay for ambulance rides to a doctor. An industry insider claims a lot of those rides are a waste of your tax dollars.
Some $5 billion in Medicare money each year goes to pay for ambulance rides to a doctor. An industry insider claims a lot of those rides are a waste of your tax dollars.
Monday, May 13 2013 6:56 AM EDT2013-05-13 10:56:00 GMT
It's pretty normal these days when you're apartment hunting to be asked to pay an application fee. Those fees can be pretty steep, and can be at least $50 for every application.
It's pretty normal these days when you're apartment hunting to be asked to pay an application fee. Those fees can be pretty steep, and can be at least $50 for every application.
Monday, May 13 2013 6:48 AM EDT2013-05-13 10:48:33 GMT
We're always talking about the benefits of good credit when you make a big purchase. But, what if you don't have good credit and still need to buy a car?
We're always talking about the benefits of good credit when you make a big purchase. But, what if you don't have good credit and still need to buy a car?
Friday, May 10 2013 8:24 AM EDT2013-05-10 12:24:28 GMT
There is a businessman in metro Atlanta making quite a name for himself for computer repairs. But not for his great work, but rather for work that never gets done.
There is a businessman in metro Atlanta making quite a name for himself for computer repairs. But not for his great work, but rather for work that never gets done.
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Friday, May 17 2013 6:31 PM EDT2013-05-17 22:31:42 GMT
For decades, Atlantans have woken up to Tom Sullivan on their radios. But you might not know that he's also somewhat of an expert eBay seller, and he's got quite a story to tell.
For decades, Atlantans have woken up to Tom Sullivan on their radios. But you might not know that he's also somewhat of an expert eBay seller, and he's got quite a story to tell.
Friday, May 17 2013 11:28 AM EDT2013-05-17 15:28:00 GMT
They say the third time's a charm, and that's certainly the case for Candice Glover. A third try on American Idol was just what she needed, and on Thursday night she was crowned the season 12 champ.
They say the third time's a charm, and that's certainly the case for Candice Glover. A third try on American Idol was just what she needed, and on Thursday night she was crowned the season 12 champ.
Friday, May 17 2013 11:18 AM EDT2013-05-17 15:18:53 GMT
What's better than Friday? FOOD TRUCK FRIDAY! This week, we got a visit from Masala Fresh Indian Street Food, and just like always, Good Day's Buck Lanford was more than willing to have a taste.
What's better than Friday? FOOD TRUCK FRIDAY! This week, we got a visit from Masala Fresh Indian Street Food, and just like always, Good Day's Buck Lanford was more than willing to have a taste.
Friday, May 17 2013 11:17 AM EDT2013-05-17 15:17:48 GMT
Can you smell what The Rock is cookin' next? He's ready for Fast & Furious 6, which opens in theaters on May 24!
Can you smell what The Rock is cookin' next? He's ready for Fast & Furious 6, which opens in theaters on May 24! The Rock --- who almost never goes by his real name, Dwayne Johnson-- joined Good Day to give us a sneak peek.
Friday, May 17 2013 10:18 AM EDT2013-05-17 14:18:11 GMT
Need some great advice about... well, anything? Ask Wendy! Wendy Williams has a brand-new book (called, of course-- Ask Wendy) that offers advice on all the "drama" in your life.
Need some great advice about... well, anything? Ask Wendy! Wendy Williams has a brand-new book (called, of course-- Ask Wendy) that offers advice on all the "drama" in your life.
Friday, May 17 2013 7:54 AM EDT2013-05-17 11:54:05 GMT
For most women, there's a big difference between the wedding you wish you could have, and the wedding you can actually afford. So how can you have your dream wedding and not break the bank?
For most women, there's a big difference between the wedding you wish you could have, and the wedding you can actually afford. So how can you have your dream wedding and not break the bank? We got some tips from an expert.
Thursday, May 16 2013 11:21 PM EDT2013-05-17 03:21:44 GMT
American Idol Season 12 is almost officially over, and now, all that's left is part two of the giant finale.
American Idol Season 12 is almost officially over, and now, all that's left is part two of the giant finale. Good Day's Paul Milliken never met a red carpet he didn't like-- so who better to break down the final performances of the season live from downtown L.A. bright and early!
Thursday, May 16 2013 10:03 AM EDT2013-05-16 14:03:48 GMT
In the words of Ryan Seacrest, "It's all come down to this." So who's it gonna be: Candice or Kree? (yep, we know that rhymes)
In the words of Ryan Seacrest, "It's all come down to this." So who's it gonna be: Candice or Kree? (yep, we know that rhymes) Good Day's Karen Graham and 94.9 The Bull's Kristen Gates think they know... and they walked you through it on Thursday morning!
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