Water Problems Being Fixed Says Chief

Updated: Tuesday, 10 Feb 2009, 6:31 PM EST
Published : Tuesday, 10 Feb 2009, 6:31 PM EST

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Atlanta's water chief says they are fixing the problems that have led to hundreds of customers receiving grossly inflated bills and service shutoffs.

Water managers blame both technological error and an overwhelmed customer service department for the poor service they acknowledge some customers have received.

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